Please do NOT share this document outside of Mod chat.
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Welcome to the moderating team. As a moderator there is a lot of information to learn. Please take your time with the information and if you have any questions ask in Mod chat.
Note: Moderators were selected per their language. Moderate the language you were brought on to moderate and do not turn on any chatrooms that you previously would have never visited before you were selected as a moderator. This can cause rifts in those communities if a new moderator shows up and they have never seen them before. Also, don’t put extra “work” on yourself by moderating more chatrooms! We want you to still enjoy playing the game and not think of moderating comes before you having fun!
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Invisible bans are different. The moderators can see those players chatting but the rest of the players cannot. Those players that are invisible can only Private Message moderators. Everyone else the player PMs, will be invisible to the players they PM.
Age Violation (Under 15 years)
When any player admits they are under the age of 15 in chat. Using the last option on the Player’s profile will issue a PA message to that player verifying their age.
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A verification popup will appear before proceeding:
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What the Player receives from their PA:
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The player will have 24 hours to answer this question.
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Reasons for Chat Bans:
Offensive Content - Cussing in chat. Skirting the filter. Bullying other players. Playing inappropriate pranks/jokes in chat.
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